Privacy Policy

Astro Arun Pandit (“Astro Arun Pandit”, “We,” “Us” “Our” or “Company”) is committed to ensuring compliance with applicable privacy laws in the countries where our products are distributed. The protection of your personal data is of paramount importance to us. As such, we conduct our business in strict adherence to the data privacy and data security laws applicable in the respective jurisdiction where our products are distributed to you.

This Privacy Policy is intended to inform you about the types of personal data we collect from you, how such personal data may be used and disclosed, how you may control the use of your personal data, and the measures we take to protect your personal data when you use/access the website and/or services offered on our website.

This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.

USER CONSENT

This Privacy Policy, which may be updated or amended periodically (without prior intimation or approval), outlines the types of information collected from users, including personal identification details, contact information, birth details, and any forecasts or predictions made based on the information provided. It also explains how such information is used in connection with the services provided on the Website.

By accessing and using the Website, you acknowledge that you have read, understood, and expressly consent to the terms of this Privacy Policy. If you do not agree with any of the terms outlined herein, you are advised not to use this Website.

Your continued use of the Website constitutes your unconditional consent to the collection, maintenance, use, processing, and disclosure of your personal and other information in accordance with this Privacy Policy.

This Privacy Policy should be read in conjunction with the applicable Terms of Conditions  and any other policies provided on the Website.

PERSONAL INFORMATION WE COLLECT

When you visit the website, we automatically collect certain information about your device, including but not limited to information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.
• Forms completed by users on the website. 

Additionally when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information , email address, and phone number. 

For the purposes of this Privacy Policy, the term “Personal Information” refers to both Device Information and Order Information that we collect from you when you use our services, visit our website, or interact with our customer support.

1. Device Information: This includes data about the device you use to access our website, such as device type, operating system, browser type, unique device identifiers, IP addresses, geo-location data and any other technical information related to the device or network through which you access our services. This information helps us to optimize our website and provide a more personalized and seamless experience to users.
2. Order Information: This includes personal details such as your name, address, phone number, email address, payment information, and any other data you provide when you place an order or make a purchase through our services. Order Information is used to process transactions, fulfill orders, provide customer support, and communicate with you regarding your order.

Together, Device Information and Order Information are referred to as “Personal Information” in this Privacy Policy. We collect and process this information in accordance with applicable privacy laws to improve your experience with our products and services, to manage your orders, and to ensure the security of our services.

HOW DO WE USE YOUR PERSONAL INFORMATION?

1. General – We use the Order Information that we collect generally to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). 
2. Additionally, we may use this Order Information to:
   1. Communicate with you;
   2. Screen our orders for potential risk or fraud; and
   3. In accordance with the preferences, you have provided to us, we may use your personal information to send you information, updates, or advertisements related to our products or services
3. Advertisement – We may use your information to provide you with product and service updates, newsletters and other communications about existing and/or new products and services by  email, if you have provided your prior consent or we are otherwise permitted to do so under applicable law. Please note that you can opt-out of these advertisements by unsubscribing to our mails.
4. Statistics and Research: We may use your information to segment data and to otherwise create anonymous, aggregated statistics about the use of our products, services, which we may share with third parties and/or make available to the public.
5. Product/Services Improvement: We may use your information to improve and enhance existing  products, services and applications and develop new offerings, recommendations, advertisements and other communications and learn more about customers’ preferences in general. 
6. Publish your reviews, comments and content: Where you have uploaded product reviews, comments or content to our websites or application and made them publicly visible, we may link to, publish or publicize these materials elsewhere including in our own advertisements.
7. Device Information – We may use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).
8. Third-Party Sharing: We may share your data with trusted third parties who assist us in operating our website and delivering services, including payment processors, delivery partners, and marketing service providers. These third parties are obligated to keep your information secure and use it solely for the purposes we specify.
9. Legal Obligations: Your data may be disclosed to comply with legal obligations, such as responding to subpoenas or protecting our rights and safety.

SHARING YOUR PERSONAL INFORMATION

THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE WEBSITE IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE WEBSITE AND ITS ENTITES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE WEBSITE FOR THE BREACH OF ANY PROVISION.

We may employ third party entities and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing, and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to us, not to disclose or use it for other purposes. All of our approved third-party providers go through an extensive data protection compliance vetting process before being selected as a third party provider and are bound by all relevant data privacy laws, terms of confidentiality, non -disclosure agreement and this Privacy Policy.

Finally, there maybe instances where we share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

NEWSLETTERS

By subscribing to our newsletter you agree to receive email from us. The aim of our newsletter service is to keep our customers and visitors updated about new products/services/ book releases or new information about our books and/or Company. The subscription to our newsletter service is not mandatory. Please note if desired you can always opt out of it by unsubscribing with our newsletter mails.

1. Frequency – The frequency of the newsletter issues  may be 2  issues per month.
2. Limited Liability- We reserve the sole right to either modify or discontinue the newsletter, at any time with or without any prior intimation to you. Any new features that augment or enhance the then-current services on this site shall also be subject to the Terms and Conditions.We reserve the sole right to delete users / visitors from our newsletter, without prior notice and/or reasoning. We will do so with any subscriber we deem registered with fake data and/or any other user who violates our Terms and Conditions.
3. Double opt-in – As part of the registration process, all subscribers are required to confirm their email address. You will receive an email containing a link, which you must click to verify your email address and confirm your intention to subscribe. This confirmation is necessary to complete the subscription process.

Privacy Policy

We will not communicate / spread / publish or otherwise share your address or any other personal details in  any manner contrary to the way detailed herein.. DO NOT TRACK

Please note that we do not alter our website’s data collection and usage practices when we see a “Do Not Track” signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our official mail ID.

Additionally, if you are a non-European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. 

DATA RETENTION

When you place an order through the Site, we will retain your Order Information in our records for the purpose of processing and fulfilling your order, unless and until you request us to delete such information. You may request the deletion of your Order Information at any time, subject to applicable legal obligations and retention requirements.

Additionally, you have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.
• Rectify Inaccuracies: Request corrections to any inaccurate or incomplete data..
• Restrict Processing: Limit how your data is processed in certain circumstances.
• Data Portability: Receive your data in a structured, commonly used format.

Exercise Your Rights:
To exercise any of these rights, please contact us at [email protected].

DATA SECURITY

We implement robust security measures, including encryption, access controls, and regular security audits, to protect your data against unauthorized access, alteration, disclosure, or destruction.

MINORS

The Website requires that the user visiting and using the services are above 18 years of age however some service information is accessible to children under the age of 18 as well. However, it is stressed upon that the website is not designed or intended to be attractive to be used by children under the age of 14 and no personal identifiable information of children below the age of 14is collected knowingly. 

IF YOU ARE UNDER 14 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE WEBSITE AT ANY TIME OR IN ANY MANNER. 

If it comes to the knowledge of the concerned parent regarding sharing of any information of a child under the age of 14, contact the website immediately. We will take appropriate steps and delete the data from the Website’s systems.CHANGES

We may update this Privacy Policy periodically without prior notice to anyone to reflect changes in our practices, or for other operational, legal, or regulatory reasons. Any such updates will be effective upon posting on the Site, and we encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at  [email protected] or by mail using the details provided below:

Plot No. 406, Gali No. 2, Krishna Puri, Chhapeda, Kanpur, Kanpur Nagar, Uttar Pradesh – 208025

Grievance Officer – Aashi Agarwal
Email:support@astroarunpandit.org

ASTRO ARUN PANDIT PRIVATE LIMITED