Terms - Astro Arun Pandit

Terms & Conditions

This website, https://astroarunpandit.org (“Website”), is owned and operated by Astro Arun Pandit Private Limited (hereinafter referred as “Astro Arun Pandit” or “Company” or “we” or “us” or “our”) having its registered office at Plot No. 406, Gali No. 2, Krishna Puri, Chhapeda, Kanpur, Kanpur Nagar, Uttar Pradesh – 208025. Please read these Terms and Conditions carefully before using the Website. Astro Arun Pandit offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms” and “Terms and Conditions”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you acknowledge that you have read, understood and agreed to these Terms and Conditions. If you do not agree to all the Terms and Conditions, please refrain from using the website or any of the services offered herein.

If these Terms and Conditions are considered an offer, acceptance is expressly limited and coherent to these Terms and Conditions. All products and the information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to these Terms and Conditions. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer. No act or omission of the Company prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

Any new features, services, products or tools which are added to the current store and/or any other store linked to this website via hyperlink shall also be subject to the Terms of Service; in addition to such terms and conditions that specifically apply to the particular store/website. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, delete, change or replace any part of these Terms of Service by posting updates and/or changes to our website without any prior intimation to the existing customers/users. The said changes will be effective on the date of posting them on the website. It is your responsibility to check this page periodically for any such changes whatsoever. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Note – If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this Website. By accessing or using this Website, you confirm that you are at least 18 years old. If you are under 18, you may use the services only with the involvement of a parent or guardian who agrees to be bound by these Terms of Use. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use or transact through this Website. Those who choose to access this Website from outside India are responsible for compliance with local laws to the extent local laws are applicable.

Some of our products are hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Please note that in reference to the products made available on Shopify Inc, the user is advised to also read the terms and conditions applicable on the Shopify Inc website/user -platform.

SECTION 1 – INTRODUCTION

Astro Arun Pandit provides astrological content, reports, data, and consultations via email and the World Wide Web (collectively referred to as “Content”). Certain portions of the Content are available for access without charge through the Astro Arun Pandit website (the “Free Services”). However, to access personalized astrological services or to receive additional Content and services from Astro Arun Pandit (the “Paid Services”), you may be required to share additional information and make requisite payment on the website.

The Free Services and Paid Services are collectively referred to as the “Services” in these Terms of Service. Access to certain Services may require payment, and you agree to comply with the applicable terms and conditions governing such Paid Services.

SECTION 2 – GENERAL COVENANTS

There may be certain orders that the Company cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase, or certain issues identified by our concerned department or any other issue which the Company identifies for not accepting the order

We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order. Please note that we do not ask for any additional details/information outside official channels of communication for any purpose detailed herein above.

SECTION 3 – SITE SECURITY

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

Accessing/forging data not intended for you or other users or logging onto a server or an account which you are not authorized to access.
Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus/malware/spyware/ransomware to the website, overloading, flooding, spamming, mail-bombing or crashing.
Sending unsolicited and false email(s), including promotions and/or advertising of products or services;

The Company reserves the right to recover the cost of goods, collection charges, damage(s) caused to us and legal expenses from any person/corporate entities using this Website fraudulently. We reserve the right to initiate legal proceedings against such persons/corporate entities for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these Terms and Conditions.

SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

This Website, the materials and content contained therein and the products and services provided or in connection therewith are provided on an “AS IS” basis without warranties of any kind, either express or implied, except as expressly provided to the contrary in a writing by the Company, if any. The material on this site is for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference/information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

The Company disclaims all other warranties, express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement as to the information, content, and materials on the Website. The Company specifically does not represent or guarantee that the Website materials or any portion of our services are accurate, complete, reliable, current or error-free. We do not represent or warrant that the Website or its servers are free of viruses or other harmful components.

We have made every effort to display the colours and sizes of our products that appear on our Website as accurately as possible. However, the actual colours you see will depend on your monitor. We cannot guarantee that your monitor’s display of any colour will accurately reflect the color of the product on delivery. Packaging of the product may vary from that displayed on the Website.

Astro Arun Pandit reserves the right to modify these Terms of Use at its sole discretion. Significant changes will be notified via email or website announcement. Continued use of the Website after modifications constitutes acceptance of the revised terms.

SECTION 5 – DELIVERY LOCATIONS AND TIMELINE

In India, we serve all cities across India. Please check if we deliver your PIN Code in the shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused. In such a situation we request you to kindly contact our customer support team at support.astroarunpandit.org.

We also provide international delivery across the globe. Please be advised that delivery to certain locations may not be possible due to country-specific restrictions or other logistical issues. We reserve the right to cancel or modify any order if delivery to the specified location cannot be fulfilled. In such cases, you will be notified promptly, and a full refund will be issued for the affected order. It is the customer’s responsibility to ensure that the delivery address provided is within a region where delivery is supported.

A tentative delivery date/time will be sent along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch.

If the delivery timeline falls on a public holiday or Sunday, the timeline for delivery will be extended by another day. Customers can also track their order by contacting our customer support team as detailed on the Website. Notwithstanding anything above, delivery times are estimates and are subject to change due to various factors beyond our control, including but not limited to shipment issues, customs delays, weather conditions, or other unforeseen circumstances. While we make every effort to fulfill orders within the specified time frame, we cannot be held responsible for delays caused by third parties or external factors. In the event of a delay, we will inform you as soon as possible, but we do not guarantee a specific delivery date.\

SECTION 6 – PAYMENT AND MODIFICATIONS TO PRICES/SERVICES

Prices on our Website are subject to change without notice. Please expect that you will be charged the price for the services as it is listed on the day of purchase. We reserve the right to modify or discontinue the Service (or any part or content, product, tool, etc available on the website thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

For orders being shipped within India, payment only in INR is accepted. Prices are inclusive of CGST/SGST/IGST, as applicable.

In case international credit cards are being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit/debit card policy. You may be required to share with us a copy of any Government issued photo identity proof of the country of residence.

Payments for International Orders are accepted through Razorpay and /Zoho Secure Payout gateway either by your bank account or by using International credit/debit cards only. We also accept direct bank transfers for such orders. For orders being shipped outside India, the payment will be accepted only in INR currency. Applicable currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order. Prices for international orders will include shipping and handling charges, taxes, etc., pertaining to the country of delivery.

Note – For Orders above value of INR 02 (Two) lakhs, you are required to send us the PAN Card.

SECTION 7 – BANK ACCOUNT INFORMATION

You are obligated to provide accurate banking information as required by the Company for the purpose of processing payments. By using the Services, the User agrees to the following obligations:

Accuracy of Payment Information – You agree that the debit/credit card details provided for the use of the Services must be correct and accurate. You further agree that you will not use any debit/credit card that is not lawfully owned by you, nor any card for which you are not authorized by the lawful owner to use. You undertake to provide only valid and correct debit/credit card details.

Payment Methods – You confirm that there are sufficient funds or credit available in the nominated card/bank account to cover the payment, including any applicable fees.

Payment Authorization – You confirm that by providing your payment details and initiating a payment transaction, you authorize the Company to process the transaction, subject to the terms and conditions of this Agreement.

SECTION 8 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. Please note that due to their distinctive color, texture, origin, etc certain products displayed on the website may be slightly different than the displayed image. In the event of any discrepancies or issues related to your order, including but not limited to product/services concern, delivery delays or shipment concerns, our customer support team will provide assistance and make reasonable efforts to resolve the matter. Please contact us at support.astroarunpandit.org and we will address your concerns as promptly as possible. However, please note that while we will assist you to the best of our ability, we cannot be held liable for third-party delays or issues beyond our control.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We implore you to kindly take note of the nature of products/services offered by us and use discretion while ordering them. The astrological remedies, consultations and predictions provided by Astro Arun Pandit are grounded in astrological principles and are meant to offer guidance and self-reflection. Please note that astrology is inherently interpretive, and results may vary for each individual. The advice given should complement, not replace, professional counsel in areas such as medical, legal, or financial matters. Astro Arun Pandit does not guarantee specific outcomes, and clients/users are encouraged to make their own informed decisions. Please review all product/service-related materials before proceeding.

No legal proceedings or claims may be initiated against the Company on account of any discrepancies, errors, or issues related to services/products provided. By engaging with our services or purchasing our products, you agree that any disputes will be handled through the Company’s internal customer support channels or alternative dispute resolution methods, and not through legal action. The Company will make reasonable efforts to resolve any issues, but no legal action may be pursued as a result of discrepancies or wrong services.

SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Before placing an order, you shall check the product description carefully. By placing an order for a product/service, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.

For more details, please review our Returns Policy.

SECTION 10 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. The new services shall be added to the Website without any prior intimation to the existing users and if a user doesn’t wish to avail themselves of these new features of the website, they may refrain to do so.

SECTION 11 – THIRD PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 12 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, re-format , publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service, disparage the Company or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 13 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy , available here.

SECTION 14 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Website or in the Service that contains typographical errors, inaccuracies or omissions including but not limited to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 15 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform or participate in any unlawful acts;
to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, spider, crawl, or scrape;
for any obscene or immoral purpose;
to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses without any prior notice. Terminated users are prohibited from accessing the Website without explicit written consent.

SECTION 16 – INTELLECTUAL PROPERTY RIGHTS

The Company reserves all intellectual property rights (IPR) in all text, programs, products, processes, technology, content images, photographs, videos, video clips, music clips, illustrations, designs, icons, programs, downloads and any other materials (collectively “Content”), which appear on this Website. Access to this Website does not authorize anyone to use any Content, name, logo or mark in any manner. No right, title or interest in any Content is transferred to you as a result of any such downloading, printing or copying. You will not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content of the Website or any related software. All software used on this Website is the property of the Company or its affiliates and they are protected by applicable copyright laws.

SECTION 17 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Please read the following warranties carefully –

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Astro Arun Pandit, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the minimum extent permitted by law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Astro Arun Pandit and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 19 HATE SPEECH/CONTENT

We don’t allow users that promote violence, or incite hatred against individuals or groups based on race or ethnic origin, religion, disability, age, nationality, veteran status, sexual orientation, gender, gender identity, caste, immigration status, or any other characteristic that is associated with systemic discrimination or marginalization.

Here are examples of common violations:

Content or speech asserting that a protected group is inhuman, inferior or worthy of being hated.
Content that is hateful slurs, stereotypes, or theories about a protected group possessing negative characteristics (for example, malicious, corrupt, evil, etc.), or explicitly or implicitly claims the group is a threat.
Content or speech trying to encourage others to believe that people should be hated or discriminated against because they are a member of a protected group.
Content which promotes hate symbols such as flags, symbols, insignias, paraphernalia or behaviours associated with hate groups.

SECTION 20 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 22 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right, obligations, warranties, disclaimers or provision of these Terms of Service shall not constitute a waiver of such right, obligation, warranty or provision.

These Terms of Service and any other policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 23 – FORCE MAJEURE

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, riots, strikes, lock-outs, governmental or parliamentary restrictions, prohibitions or enactments of any kind, pandemic, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.

SECTION 24 – GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law: These Terms of Use and any disputes arising from them shall be governed by the laws of India, without regard to its conflict of law principles.
Dispute Resolution: Any disputes shall first be attempted to be resolved amicably through direct negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall take place in Noida, Uttar Pradesh, and the decision of the arbitrator shall be final and binding.

SECTION 25 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 26 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at [email protected].